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FAQ

Corporate clothing
Can I personalize the clothing items with my company's logo or branding?

Yes, we offer customization options that allow you to add your company's logo or branding to the clothing items.

What customization options are available apart from adding logos?

In addition to logos, we offer various customization options, including choosing fabric colors, adding embroidery, selecting button styles, and more.

Can I get assistance with the design process if I'm unsure about the customization options?

Certainly! Our customer support team is here to assist you with any questions or design concerns you may have. Feel free to reach out to us, and we'll be more than happy to guide you through the customization process.

Are there any design restrictions when it comes to customization?

While we strive to offer a wide range of customization options, there may be certain design limitations based on the type of clothing and the printing or embroidery techniques. Our support team will guide you through acceptable customization choices to ensure the best possible outcome.

What are the benefits of customization for our corporate apparel?

Customization offers several advantages, including reinforcing your brand identity, promoting a sense of unity among employees, and creating a professional and polished image for your company. It also allows you to stand out and make a lasting impression on clients and customers.

Can I use different customization options for different departments or teams within my organization?

Absolutely! We understand that different departments may have unique branding requirements. Our customization process allows you to apply different designs or logos for various teams, ensuring each group's distinct identity.

Is there a minimum quantity requirement for orders?

Since we don’t keep stock and produce the items especially for you, a minimum quantity is required to set—up the machines for production. The specific minimum quantity may vary depending on the product and customization options you choose but starts generally from 100-150 pieces.

How long does it take for my order to be delivered?

The delivery time for orders may vary depending on the complexity and volume of your order and the amount of customization applied. Typically, we aim to deliver your order within 4-8 weeks after order confirmation. However, we'll provide you with a more accurate estimated delivery time during the order process.

Can I return or exchange my order?

As the clothing items are especially produced for you; we cannot accept returns or exchanges unless there is a defect in the product or a mistake in the customization that was our error. Please review your customization details carefully before placing your order.

Can you tell me more about the fabrics used in your clothing items?

We take pride in using European high-quality fabrics known for their durability, comfort, and refined aesthetics. Our fabrics are carefully chosen to ensure that your corporate apparel is not only stylish but also long-lasting and pleasant to wear.

Are there any eco-friendly or sustainable practices incorporated into your production process?

Yes, we are committed to sustainability and ethical practices. Whenever possible, we strive to use eco-friendly materials and processes, reducing our environmental impact while delivering high-quality garments.

Can you provide more details about the production location of your garments?

Certainly! Our garments are proudly produced in Portugal, a country known for its rich textile heritage and skilled artisans. We have established strong relationships with reputable factories and ateliers in Portugal, some of which we have been collaborating with for over 30 years. This long-standing partnership ensures that our corporate apparel is crafted with precision, expertise, and a deep understanding of our quality standards.

Private label
Can I customize the product design beyond just adding my brand's logo?

Absolutely! While adding your brand's logo is a fundamental aspect of private labeling, our webshop also offers various customization options. You can choose from a selection of colors, materials, and design elements to create products that perfectly align with your brand's identity and target audience.

How do I communicate my color, fabric, and print customizations during the ordering process?

Browse through our webshop to see the styles and fabrics we offer and request a quote via the product page or contact our team here to discuss the possibilities.

Can I get assistance with the design process if I'm unsure about the options?

Certainly! Our team is here to assist you with any questions or design concerns you may have. Feel free to reach out to us, and we'll be more than happy to guide you through the customization process.

Are there any design restrictions when it comes to personalization?

While we strive to offer a wide range of customization options, there may be certain design limitations based on the type of clothing and the printing or embroidery techniques. Our support team will guide you through acceptable customization choices to ensure the best possible outcome.

What are the benefits of customization for our corporate apparel?

Utilizing a private label webshop streamlines the process of offering your own branded products. It saves you time and resources, as you don't need to handle manufacturing, and allows you to focus on marketing and building your brand. Additionally, it enhances brand exclusivity and fosters customer loyalty.

How do I get started with private labeling on your webshop?

Getting started with private labeling is simple! First, browse through our collection of customizable products and select the ones you wish to offer under your brand. Next, provide us with your brand's logo or label, and choose any additional customization options you desire. Once you've finalized your choices, you can place your order, and we'll handle the rest, including branding and shipping the products directly to you.

Is there a minimum quantity requirement for orders?

Since we don’t keep stock and produce the items especially for you, a minimum quantity is required to set—up the machines for production. The specific minimum quantity may vary depending on the product and customization options you choose but starts generally from 100-150 pieces.

How long does it take for my order to be delivered?

The delivery time for orders may vary depending on the complexity and volume of your order and the amount of customization applied. Typically, we aim to deliver your order within 8-10 weeks after order confirmation. However, we'll provide you with a more accurate estimated delivery time during the order process.

Can I reorder private label clothing items if my first order was successful?

Absolutely! Once you have successfully ordered and sold private label clothing items, you can easily reorder the same products with your brand's customizations.

Can I return or exchange my order?

As the clothing items are especially produced for you; we cannot accept returns or exchanges unless there is a defect in the product or a mistake in the customization that was our error. Please review your customization details carefully before placing your order.

Can you tell me more about the fabrics used in your clothing items?

We take pride in using European high-quality fabrics known for their durability, comfort, and refined aesthetics. Our fabrics are carefully chosen to ensure that your corporate apparel is not only stylish but also long-lasting and pleasant to wear.

What fabric options are available for customizing the clothing items?

We take pride in offering a diverse selection of high-quality fabrics for customization. Our fabric options include various materials like cotton, viscose, blends, and more. Each fabric is carefully chosen for its comfort, durability, and suitability for customization.

Can I request specific fabric types or textures not available in your standard collection?

While our standard collection includes a wide variety of fabric types, we understand that you may have specific preferences. Depending on your requirements, we may be able to accommodate custom fabric requests. Please reach out to our support team to discuss your needs further.

Can I change the colors or prints of my private label clothing items for future orders?

Certainly! Our private label webshop allows you to update the colors or prints of your private label clothing items for future orders. Whether you want to refresh your product line or align with seasonal trends, we can accommodate your design updates with ease.

Are there any eco-friendly or sustainable practices incorporated into your production process?

Yes, we are committed to sustainability and ethical practices. Whenever possible, we strive to use eco-friendly materials and processes, reducing our environmental impact while delivering high-quality garments.

Can you provide more details about the production location of your garments?

Certainly! Our garments are proudly produced in Portugal, a country known for its rich textile heritage and skilled artisans. We have established strong relationships with reputable factories and ateliers in Portugal, some of which we have been collaborating with for over 30 years. This long-standing partnership ensures that our corporate apparel is crafted with precision, expertise, and a deep understanding of our quality standards.

Use coupon code WELCOME10 for 10% off your first order.

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